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uPorta: Automated, Multipurpose and Sustainable Dispensing System

uPorta is an automated dispensing system that provides immediate access to a wide range of products—from fresh food and hot meals to clothing, books, cleaning or hardware items—via 24/7 autonomous points of sale. The approach blends industrial design engineering, human–machine interaction, and sustainability to reduce shopping frictions and support local economies.

Context

In modern cities, well-designed automation integrates into daily life, offering frictionless access to essential goods and extending store hours continuously.

Key features

  • Multiproduct and modular: differentiated conditions per module (refrigerated, heated, ambient, frozen), adjustable trays/elevators, and interchangeable components to reconfigure quickly.
  • Advanced automation: IoT real-time inventory, contactless payments, multilingual touchscreen with information and recommendations.
  • User-centered design: ergonomics and accessibility (wheelchair-reachable heights, audio guidance, high contrast UI, Braille).
  • Safety and hygiene: robust materials, automated sanitization (e.g., UV/ventilation), and age/ID checks for regulated items.
  • Sustainability: efficient insulation, low-power LEDs, standby modes, modular design for longevity and easy repair.

Benefits

  • 24/7 availability and fast, line-free purchases.
  • Universal accessibility with multiple interaction modes (touch, mobile, voice).
  • All-in-one convenience (food, apparel, hardware, books…).
  • Transparent information: local origin, ingredients, specs, sizes, and reviews.

Design, sustainability, and local impact

The development follows sustainable industrial design principles and a neutral, modern aesthetic to fit the urban fabric. As a platform open to local producers and small businesses, it shortens supply chains, lowers carbon footprint, and strengthens proximity consumption.